FAQs

Worried About Food or Access to Your Small Business?

Mayor Keisha Lance Bottoms issued an Executive Order creating a $7 million emergency fund to provide assistance to those impacted by COVID-19. These resources will support food programs for children and seniors, homeless preparedness, support to small businesses, assistance to hourly wage earners and other areas.

“Our communities are in need of help and we are listening,” said Mayor Bottoms. “This is one step to provide relief and we are going to continue to look for opportunities to help those in needs we go through this together.”

To further assist you, please complete this very brief survey so we can better understand your needs and specific interest. As various aspects of each program are executed in the coming days we will share additional information.

Fund Information

Mayor Bottoms also issued an order for the Centers of Hope Afterschool program to continue to provide free meals to all students who rely on them throughout the closure of schools.

Free Meals for Children
Senior Food Assistance

Are You Worried About Paying Business Taxes?

Following an order by Mayor Bottoms, the City of Atlanta is refraining from imposing any penalties against individuals or businesses who have unpaid taxes following the April 1 deadline, for a period not to exceed 60 days.

We recognize the unique pressures being put on our business community at this time,” said Mayor Bottoms. “As people focus on their personal health and safety, we want to provide grace periods around business timelines that offer relief during this crisis.”

Business Tax Relief Information

Are You Worried About Missing Rent Payments and Being Evicted?

Mayor Bottoms issued an Executive Order calling on the Atlanta Housing Authority, Atlanta BeltLine Inc., Fulton County/City of Atlanta Land Bank Authority, Invest Atlanta, Partners For Home  and the City of Atlanta’s Department of Grants and Community Development to institute a temporary moratorium on residential evictions and filings for a period of 60 days.

On April 7, 2020 Mayor Bottoms and Atlanta Housing (AH) CEO Eugene Jones, Jr. also announced several rent relief efforts for seniors, families, and other residents who live in AH-owned or subsidized units and have lost income as a result of the COVID-19 pandemic.

Residents suffering a loss of income due to COVID-19 can certify their current income and upon approval, receive a rent reduction, up to 100 percent of the contract rent, for two months, covering the months of April and May 2020, with AH making payment directly to the property owner or management company.

“Social distancing, home confinement and self-quarantines are critical in the fight to stop the spread of COVID-19,” said Mayor Bottoms. “The ability for Atlanta residents to remain in their homes is a key component of our collective community efforts to prevent further exposure and spread of this virus.”

Evictions Information 

Rental Relief Information 

Are You Worried About Your Water Being Turned Off?

Mayor Bottoms directed the Commissioner of the Department of Watershed Management to refrain from taking any action which would result in the termination of water services for any Watershed Management customer due to non-payment for the next sixty (60) days.

Watershed order

What If I Want to Go Out?

Mayor Bottoms issued an Executive Order instituting a temporary order for those individuals within the territorial jurisdictional limits of the City of Atlanta to stay in their place of residence in response to the rising number of COVID-19 infections.

The Order requires Atlantans to remain in their homes throughout the day. Individuals may leave their place of residence only for essential activities, essential governmental functions or to operate essential businesses.

Mayor Bottoms’ Executive Order


The restrictions and exemptions are as follows:

SECTION 1. It remains my opinion that there exists an extreme likelihood of destruction of life or property within the territorial jurisdictional limits of the City of Atlanta due to the unusual condition of the COVID-19 Pandemic, and in accordance with Section 2-181(a) of the City of Atlanta Code of Ordinances, I hereby declare there to be an emergency in existence within the territorial jurisdictional limits of the City of Atlanta.

SECTION 2. In accordance with this emergency declaration, I am exercising my emergency powers in accordance with Section 2-181(b) of the City of Atlanta Code of Ordinances to order that all individuals living in the territorial jurisdictional limits of the City of Atlanta are directed to stay at their place of residence; to permit persons subject to this order to leave their places of residence to provide or receive certain essential services or engage in certain essential activities and work for essential business and government services; to exempt individuals experiencing homelessness from this order but urging them to find shelter and government agencies and non-profit service providers to provide it; directing all businesses to cease non-essential operations at physical locations within the City of Atlanta; prohibiting all non-essential gatherings of any number of individuals.

SECTION 3. Pursuant to this order all individuals currently living within the territorial jurisdictional limits of the City of Atlanta are ordered to stay at their place of residence. To the extent individuals are using shared or outdoor spaces, they must at all times as reasonably possible maintain social distancing of at least six feet from any other person when they are outside their residence. All persons may leave their residences only for Essential Activities, Essential Governmental Functions, or to operate Essential Businesses, all defined herein. Individuals experiencing homelessness arc exempt from this Order, but arc strongly urged to obtain shelter, and governmental and other entities are strongly urged to make such shelter available as soon as possible and to the maximum extent practicable (and to use COVID-19 risk mitigation practices in their operation).

SECTION 4. All businesses with a facility in the territorial jurisdictional limits of the City of Atlanta, except Essential Businesses as defined herein, are required to cease all activities at facilities located therein except Minimum Basic Operations, as defined herein. For clarity, businesses may also continue operations consisting exclusively of employees or contractors performing activities at their own residences (i.e., working from home). All Essential Businesses are strongly encouraged to remain open. To the greatest extent feasible, Essential Businesses shall comply with Social Distancing Requirements as defined herein, including by maintaining six-foot social distancing for both employees and members of the public, including, but not limited to, when any customers are standing in line.

SECTION 5. All public and private gatherings of any number of people occurring outside a single household or living unit are prohibited, except for the limited purposes as expressly permitted herein.

Nothing in this Order prohibits the gathering of members of a household or living unit.

SECTION 6. Definitions and Exemptions.

For purposes of this Order, individuals may leave their residence only to perform any of the following “Essential Activities.” But people at high risk of severe illness from COVID-19 and people who are sick are urged to stay in their residence to the extent possible except as necessary to seek medical care.

  1. To engage in activities or perform tasks essential to their health and safety, or to the health and safety of their family or household members (including, but not limited to, pets), such as, by way of example only and without limitation, obtaining medical supplies or medication, visiting a health care professional, or obtaining supplies they need to work from home.
  2. To obtain necessary services or supplies for themselves and their family or household members, or to deliver those services or supplies to others, such as by way of example only and without limitation, canned food, dry goods, fresh ‘fruits and vegetables, pet supply, fresh meats, fish, and poultry, and any other household consumer products, and products necessary to maintain the safety, sanitation, and essential operation of residences.
  3. To engage in outdoor activity, provided the individuals comply with Social Distancing Requirements as defined in this Section, such as, by way of example and without limitation, walking, hiking, or running.
  4. To perform work providing essential products and services at an Essential Business or to otherwise carry out activities specifically permitted in this Order, including Minimum Basic Operations.
  5. To care for a family member or pet in another household.

(b) For purposes of this Order, individuals may leave their residence to work for or obtain services at any “Healthcare Operations” including hospitals, clinics, dentists, pharmacies, pharmaceutical and biotechnology companies, other healthcare facilities, healthcare suppliers, home healthcare services providers, mental health providers, or any related and/or ancillary healthcare services. “Healthcare Operations” also includes veterinary care and all healthcare services provided to animals. This exemption shall be construed broadly to avoid any impacts to the delivery of healthcare, broadly defined. “Healthcare Operations” does not include fitness and exercise gyms and similar facilities.

(c) For purposes of this Order, individuals may leave their residence to provide any services or perform any work necessary to the operations and maintenance of “Essential Infrastructure,” including, but not limited to public works, landscaping construction, airport operations, utility, water, sewer, gas, electrical, oil refining, roads and highways, railroads, public transportation, taxi/rideshare, solid waste collection and removal, internet, and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services), provided that they carry out those services or that work in compliance with Social Distancing Requirements as defined herein, to the extent possible.

(d) For purposes of this Order, all first responders, emergency management personnel, emergency dispatchers, court personnel, and law enforcement personnel, and others working for or to support Essential Businesses are categorically exempt from this Order. Further, nothing in this Order shall prohibit any individual from performing or accessing “Essential Governmental Functions.”

Essential Government Functions means all services needed to ensure the continuing operation of the government agencies and provide for the health, safety and welfare of the public. All Essential Governmental Functions shall be performed in compliance with Social Distancing Requirements as defined this Section, to the extent possible.

(e) For the purposes of this Order, covered businesses include any for-profit, non-profit, or educational entities, regardless of the nature of the service, the function they perform, or its corporate or entity structure.

(f) For the purposes of this Order, “Essential Businesses” means:

  1. Healthcare Operations and Essential Infrastructure:
  2. Grocery stores, farmers’ markets, farm and produce stands, supermarkets, food banks, package stores including liquor stores and wine shops, convenience stores, and other establishments engaged in the retail sale of canned food, dry goods, fresh fruits and vegetables, pet supply, fresh meats, fish, and poultry, and any other household consumer products (such as cleaning and personal care products). This includes stores that sell groceries and also sell other non-grocery products, and products necessary to maintaining the safety, sanitation, and essential operation of residences;
  3. Food cultivation, including farming, livestock, and fishing;
  4. Businesses that provide food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise needy individuals;
  5. Newspapers, television, radio, and other media services;
  6. Gas stations and auto-supply, auto-repair, bike shops, and related facilities;
  7. Banks and related financial institutions;
  8. Hardware stores; lodging businesses (e.g., hotel* motels, conference centers);
  9. Plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences, Essential Activities, and Essential Businesses;
  10. Businesses providing mailing and shipping services, including post office boxes;
  11. Educational institutions—including public and private K-12 schools, colleges, and universities—for purposes of facilitating distance learning or performing essential functions, provided that social distancing of six-feet per person is maintained to the greatest extent possible;
  12. Laundromats, dry cleaners, and laundry service providers;
  13. Restaurants and other facilities that prepare and serve food, but only for delivery or carry out. Schools and other entities that typically provide food services to students or members of the public may continue to do so under this Order on the condition that the food is provided to students or members of the public on a pick-up and takeaway basis only. Schools and other entities that provide food services under this exemption shall not permit the food to be eaten at the site where it is provided, or at any other gathering site. Cafeterias in hospitals, nursing homes, or similar facilities shall not be subject to the restrictions contained in this order.
  14. Businesses that supply products needed for people to work from home, including printing services;
  15. Businesses that supply other essential businesses with the support or supplies necessary to operate;
  16. Businesses that ship or deliver groceries, food, goods or services directly to residences;
  17. Home-based care for seniors, adults, or children;
  18. Residential facilities and shelters for seniors, adults, and children;
  19. Professional services, such as legal, insurance, or accounting services;
  20. Childcare facilities; and
  21. Utility, water, sewer, gas, electrical, oil refining, roads and highways, railroads, public transportation, taxi/rideshare, solid waste collection and removal, internet, and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services).

(g) For the purposes of this Order, “Minimum Basic Operations” include the following, provided that employees comply with Social Distancing Requirements as defined this Sections to the extent possible, while carrying out such operations:

  1. The minimum necessary activities to maintain the value of the business’s inventory, ensure security, process payroll and employee benefits, or for related functions.
  2. The minimum necessary activities to facilitate employees of the business being able to continue to work remotely from their residences.

SECTION 7. This order shall be effective on March 27th at midnight and is not intended to, and does not, create any right or benefit, substantive or procedural, enforceable at law or in equity by any party against the City of Atlanta, its departments, agencies, or entities, its officers, employees, or agents, or any other person.

How Can I Get Tested for COVID-19?

For Residents: How to get tested for COVID-19

If you have symptoms of COVID-19 and want to get tested, call your state or local health department or a medical provider. While supplies of these tests are increasing, it may still be difficult to find a place to get tested.

Georgia Department of Health: 844-442-2681

Fulton County Board of Health: 404-613-8150

DeKalb County Board of Health : 404-294-3700, Press 1 for COVID-19 related matters. After hours, call 1-844-442-2681.

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For Providers: How to request a test for your patient

The Georgia Department of Public Health (DPH) uses an new online testing request system to streamline COVID-19 testing. Due to testing capacity, DPH is only able to test patients meeting certain criteria. Testing for patients with mild respiratory illness should be performed through a commercial laboratory.

https://dph.georgia.gov/covid-19-online-testing-request


Drive-Thru Testing

Federal and State officials have partnered with CVS Health to open a new rapid COVID-19 drive-thru testing center on the campus of Georgia Tech. Testing is offered at no-cost and administered by health care providers, including nurse practitioners and physician assistants from CVS MinuteClinic. The process will take approximately 30 minutes from specimen collection to delivery of results, and patients need to pre-register in advance for an appointment.

To learn more about test site locations, hours and registration requirements, please visit https://www.cvs.com/minuteclinic/covid-19-testing.

Are you experiencing strong emotions or anxiety about COVID-19?

Health emergencies can be overwhelming. The City of Atlanta has compiled a list of various mental health resources to help you better understand and cope with fears related to Coronavirus and quarantine.

Mental Health Resources.

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